
Please call our tech line at 32 before initiating a return or exchange so we can determine the best solution to your problem.

Once you notify us within the 14 calendar day window of your intent to return the product, we will email you an approved RMA# that needs to be clearly marked on the label and box when returning the cover.Product must be returned in the original packaging.We will not accept returns for products that were delivered to the customer outside of the 14 days of product being delivered.You must notify us within 14 calendar days of your cover being delivered to you that you wish to return the cover.The conditions for the return are as follows: If you decide for whatever reason that you do not want the TonnoFlip product you have purchased and it has NOT been installed, you have the option to return the product at your expense. All TonnoFlip items have to be returned unused, in the same packaging in which they were originally received with all labels and packing materials included.
#RAM 1500 RAMBOX TRUCK BED FOR SALE INSTALL#
If you have attempted to install your TonnoFlip product, we will not accept any return. UPS or Fedex will not settle any claim unless the original packaging can be inspected at the site of where the shipment was received. Please retain all packaging material your TonnoFlip product was received in, should UPS or Fedex have to inspect the item for a claim. If a damaged item received is reported after 14 calendar days, TonnoFlip can not settle any shipping damage dispute. If your product has been damaged in shipping, a damage report must be reported within 14 calendar days of receiving your item. Please check that your TonnoFlip product has been received in good condition.

Refuse the order and call us right away at 32

Remember to inspect freight orders upon delivery and do not accept delivery if the item is damaged or not what you ordered. The manufacturer sent you a product different from the one you ordered. The product you received has a manufacturer’s defect. You placed an order and we sent you the wrong item. If you are returning or exchanging an item that shipped freight for any of the reasons listed below, you will not be subject to return shipping costs or fees: Return Material Authorization (RMA) numbers are good for 14 -days from the date of issue.įreight orders are not eligible for returns unless TonnoFlip Tonneau Covers is at fault. Non-defective items that have not been installed should be returned in new condition. Some exclusions apply, see below for details on freight returns and items that are not eligible for return.
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Return Policy Free Returns Within 14 Days EPDM seals provide maximum water resistance.Panels constructed of aircraft grade aluminum.
